Impact

For us, impact means making visible how well we implement our foundation philosophy and the pictures of the future. It shows whether we are on the right track – for ourselves, our employees, and everyone who works with us. Impact provides orientation and credibility.

To understand impact, we work in both foundation divisions with a clear impact logic and an indicator system. In line with the Social Reporting Standard (SRS), we use the impact staircase, which shows how step by step change – and therefore impact – emerges from what we deliver. In line with our performance orientation, however, we first look at output: everything we deliver concretely and can measure. In other words, figures that show progress directly – for example via the performance dashboard at TGW Logistics.

Outcome and impact go beyond this. They refer to changes that are not always clearly measurable and often become visible through developments, assessments, or stories. TGW Future Wings therefore uses its own indicator system that combines figures with impact stories, making tangible what is truly changing.

Impact does not only arise at the end of a development process. It increases particularly when we recognise early what is decisive. This is a core idea, described as a fundamental principle: the earlier and more holistically we understand interrelationships and respond using early indicators, the more effectively and efficiently we can influence outcomes – and the greater the impact.

Performance is the foundation. But, as with a sports car, it must be translated into the right driving behaviour so that horsepower reaches the road – and real impact can unfold.